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In the course of accessing the web site of IDProtectu.com and by using the Services, as defined in the IDProtectu.com Terms of Agreement, You reveal some (personal) information to us. Such information is necessary so we know who You, our contract partner, are, and can obtain valid payment for our Services. This also enables us to follow how You use the web site and the Services, giving us statistical data which might enable us to make the web site and the Services better. From the point of view of IDProtectu.com, the less we know, the better, but a minimum amount of personal information is unavoidable for the operation of the program. And at no time will we ask for your Social Security number.
The Privacy Policy will also stay in force for the 30-day free trial period and thereafter.
In no case will we sell or rent your personal information to third parties for marketing purposes without your explicit consent. You do not need to take any action to obtain this benefit.
By accessing and using the IDProtectu.com web site, You leave a trail that we can follow using different tracking devices (i.e. “cookies”). For instance: which page You enter the site on and where You navigate to next - either on our web site or to another. By using and accessing the web site and Services You have agreed that we have the right to do so. The information gathered by us when following the navigation of users is solely to collect statistical data on the common usage of the web site and the Services, and we will NOT track any individual use, only the collective use.
We urge You to read this Privacy Policy, as well as our Terms of Agreement, should You subscribe to our Services, in order to learn about the way we will use your personal information and how we protect the information You have given us.
You expressly accept this Privacy Policy by accepting our Terms of Agreement and by subscribing to our Services and allow us to use your personal information and navigation of the web site in accordance with the policies of IDProtectu.com, explained in the Privacy policy and Terms of Agreement. Should You Not agree to the Privacy Policy conditions, please do NOT use our Services.
OPERATION
Children under the age of 18 can NOT use the Services and are NOT allowed to enter any personal information in the web site of IDProtectu.com. If You are under 18 years of age, You can solely use the Services in the name and personal information of your parents or a guardian.
You can browse the web site of IDProtectu.com without telling us who You are or without entering personal information, although some pages at the sole discretion of IDProtectu.com will not be made available. We may still collect anonymous information about the navigation to, in and from the site for statistical purposes.
When You subscribe to our Services, we need a minimum of information to be filled out in our Register page to know who You, our contract partner, are. That information will entail (i) your name as first name, middle initial and last name, (i) full address with ZIP code, (i) country, (i) phone number with area code and (i) email address. The email address is necessary in case we need to contact You, and will be used to establish an initial point of contact at that time. We ask for your phone number in order to be able to contact You, amongst others, in case we need to verify your identity. In that case You will need to know the reply to the confirmation question asked during registration.
Registration is not complete without filling out the Payment section of the Register page at the same time as the Registration section. In order to be able to obtain payment for our Services we need to ask You for the following information concerning your debit or credit card:
(i) debit or credit card number, (i) expiry date, (i) CVM number, (i) full name on debit or credit card (the first name of which may be slightly different from the name by Registration if You do not commonly use your legal name. However the person filling out the Registration and Payment details must be the same person.) and (i) full address with ZIP code and country, in case different from the address given by Registration. Also a confirmation question will need to be filled out, giving a choice of various alternatives. Choose the one most comfortable to You. This question will be used if we need to contact You by phone for security reasons.
In the course of verification of the debit or credit card and for extra security, You will be asked for the three number verification code (CVM number) on your card. This information is necessary for us in order to obtain payment from Merchant Services (credit card processing company or companies) and therefore, will be entered in our database. Merchant Services, which is a third party service provider and NOT part of IDProtectu.com, will bill users for Services and goods, where applicable, will retain personal data for its own use and responsibility and is required to obtain a high security level of the personal data it needs for its operation. Please read the Terms of Agreement and confirm You accept them, otherwise You will not be registered.
The information obtained from your Registration and Payment details may be used by us for statistical purposes, for example but not limited to: how the users of our Services are spread by Postal code, what email browsers they use, what types of debit or credit cards are represented, what days and times users are connected and so on. By having such statistical information we gain valuable insight into user profiles in general and can better direct our operations. At no time will this lead to any of your personal information being divulged either internally or externally.
From time to time we may want to conduct a survey of our users either by telephone or email to ask additional questions from our users, such as, but not limited to, age groups, frequency of use, your thoughts about how useful the service is to You, ideas for change and so on. Your participation in such a survey would be appreciated but is completely voluntary and can be REFUSED without any consequences.
The data in such a survey will be held collectively only, and in no way or at any time will we hold the information You volunteered for the survey in your name. We may use third parties to conduct and or statistically compile for us the information requested, but such third parties will be held to the same standard of Privacy as IDProtectu.com.
The use of cookies and other tracking devices is anonymous and not linked to Your personal information. Only in case of suspected fraud or abuse or non-lawful use may we employ the means at our disposal to track a personal account.
Linkage will take place by the web sites You as a member place in the “My Accounts” page and when You use them. IDProtectu.com may provide links to other web sites if they will add to your experience of our web site. Other sites may link to us, without needing prior approval, but they have full responsibility to maintain the security of their site and the data flowing over it. We reserve the right in case of listing of IDProtectu.com on other sites to ask such sites, at our discretion, to stop listing us immediately. Such links will only contain the general information that is in the public domain and not include your personal data. In order to maintain the greatest security we ask You, the member, not to log in to our web site via a link, for instance supplied by a third party, but only by using the direct web address www.idprotectu.com.
SECURITY
The security of our operation is of the utmost importance to You, and we go to extraordinary lengths to safeguard your data.
We have quadruple protection and are using more than 10 protection measures to ensure security. We ensure availability of the servers 24 hours a day, 365 days a year, protect the software by encryption and safeguard the web hosting. We are using a host of techniques to do that, but perfect security is NOT possible on the Internet.
More information can be found in the Security paragraph of the Features page of IDProtectu.com.
Employee(s) of IDProtectu.com or affiliated third parties as web design and web hosting companies, will be held to a standard of utmost respect for the personal information entered, will have only access on a need to know basis and will be held liable to the full effect of the law, in addition to measures taken by IDProtectu.com, in case they misuse the trust given them.
Your information is stored on our servers located in the United States of America.
You can increase the security of your computer by closing the browser You are using to access our web site any time You are absent or not using it. There is a chance that in your absence and with the browser left open, somebody (a hacker) may get control of your computer and via the back button on the browser may enter our web site and can access your data. Do not rely on the time activation built in the browser that will close down the browser after inactivity after a preset time, as that still may leave a window of opportunity. Please have the DISCIPLINE to close the browser immediately after any use.
LAWFUL USE
We expect members to only use the web site and Services for the use intended, respect the privacy of other members and only employ it for lawful purposes. A number of activities are expressly or implicitly excluded and see our Terms of Agreement for details.
We will not sell or rent or otherwise make available your personal data and/or navigation details to any outside parties, either commercial or non-commercial. The one exception to this rule is when a government agency requesting member information serves us with valid papers. We WILL cooperate with authorities in such a case as requested, for the greater good. In case You do NOT agree with us cooperating with government if duly asked, please do NOT use our web site or our Services.
COMMUNICATION
All communication with us is exclusively by email and we will endeavor to answer your email(s) within 48 hours. IDProtectu.com believes that email is the communication of choice in the internet age, that it is the most concise and fastest way to correspond as well as being the most cost effective way to connect. This also allows us to keep our rates for Services as low as they are. Please use contact us using the email account: info@idprotectu.com.
We may contact You by email if we feel that we have information to share that could be of potential interest to You.
CHANGES IN POLICY OR PRACTICES
It may be necessary to change provisions of the Privacy Policy or established practices from time to time at the sole discretion of IDProtectu.com.
The Privacy policy with the changes made will be published on our web site and will be valid from the date they go into the public domain. In the last paragraph of the Privacy Policy we publish the date when the document was last changed, for your convenience.
IDProtectu.com reserves the right to make changes to established practices at its sole discretion without publication. IDProtectu.com will endeavor to publish material changes in established practices on its web site.
TELL A FRIEND
We believe that IDProtectu.com offers a necessary and unique service at a very affordable price and hope You feel the same. If so, You may want to tell your friends of this great service and help solving one of their problems in dealing with the internet, as it did for You. On the home page of the web site and at other points You may click the “Tell a Friend” button and a prepared one-time email will appear, on which You only have to fill out the email address or addresses of your friend(s) or can add text if You so desire. The email will be sent after You click the send button. That information will inevitably be noted on our servers, but we herewith PROMISE THAT AT NO TIME will we use that information to send email(s) to the friend(s) You mentioned in the email. On the other hand, IDProtectu.com will NOT be obliged to store or maintain this information of email addresses and can delete it from our servers at any time.
You may not use this facility of Tell a Friend to send spam or otherwise use the facility in a way that is unlawful and/or unintended.
PERSONAL INFORMATION ON TERMINATION
The moment your account with IDProtectu.com is terminated, either voluntary or involuntary (see the Terms of Agreement), we will block your access to the Services and after termination You have no right anymore to request us to maintain or make available to You the entered data. The data entered by You will still be held by us for certain times, as set out in our Terms of Agreement. After that period of time we intend to cancel as much of the information You entered as we can. However, for tax and legal purposes (for instance in case of a dispute or grief) we need to maintain certain data for a longer time, in the case of tax data up till 7 years, and it is at our sole discretion what information to retain and what information to cancel.
HEADINGS
The headings used in this Privacy Policy document for the various paragraphs are intended solely for convenience of reference and are NOT intended for any other purpose and can NOT be construed to change any of the provisions of this Privacy Policy.
LAST MODIFICATION OF PRIVACY POLICY
This Privacy Policy was last changed November 30, 2005.
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